Lifetime Mortgages Key Documents

Product Documents

Lite & Standard Product Overview
A handy guide detailing the key product features and benefits of our Lite and Standard Fixed Rate product including who the product could be suitable for
Interest Rates and LTV Sheet
An easy to read table detailing the current Interest Rates and Loan To Value rates (LTVs) of all our Lifetime Mortgage products.
Lending Policy
A comprehensive guide to the lending criteria for our Lite, Standard and Super products
Early Repayment Charges (ERCs)
A guide to our Early Repayment Charges (ERCs)
Interest Payment Application Form
Our Interest Payment Application Form
Interest Roll-up with Voluntary Payment Application Form
Our Interest Roll-up with Voluntary Payment Application Form
England and Wales T&Cs
Our full terms and conditions for properties in England and Wales
Scotland T&Cs
Our full terms and conditions for properties in Scotland
Variable Rate Interest Roll-up with Voluntary Payment At a Glance Guide
A guide detailing the key product features and benefits of our Variable Rate product with Voluntary Payment Option
Additional Borrowing
All you need to know about additional borrowing on our Lifetime Mortgage products
Tariff of Charges
A complete reference guide to our Tariff of Charges
Understanding Lasting Power of Attorney (Adviser version)
A useful guide explaining what a Lasting Power of Attorney is and how to appoint one

Customer Guides

Everything in one place
A useful booklet for your customers to help them keep all their financial information in one place
Keeping in touch
A quick guide for your customers on updating their details with us
Making a Will
A quick guide providing useful information for your customers about making a will.
Protect yourself against fraud and scams
Hints and tips for your customers to help them remain vigilant against fraud and scams.
Understanding Lasting Power of Attorney
A useful guide helping your customers understand what is a Lasting Power of Attorney and how to appoint one
Consumer Guide to our Lifetime Mortgages
A consumer guide to our Lifetime Mortgage products. Please share this with your customers to help them consider how a Lifetime Mortgage from OneFamily could be right for them
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Lifetime Mortgage Calculator

Show your customer the maximum loan amount they could be eligible for (based on our Standard LTVs).

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Webinar & Events Calendar

View all of our up and coming events including our own OneFamily webinars.

We're here to help

Email

Lifetime Mortgages Adviser Support:
[email protected]

Lifetime Mortgages Underwriting:
[email protected]

Phone

Lifetime Mortgage Adviser Support:
0800 802 1645*

*Open Monday to Friday 9am to 5.30pm
Calls may be recorded for training purposes
Free from UK landlines only

Post

Lifetime Mortgage Support
16-17 West Street
Brighton
BN1 2RL