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Please note that we have a new terms of business agreement effective 1st July 2026 which you can find in our key documents section Please note that we have a new terms of business agreement effective 1st July 2026 which you can find in our key documents section

Home > Supporting you > Meet the team

Meet our intermediary sales support team

We pride ourselves on offering a great personal service. Our dedicated team of specialist Telephone Account Managers are on hand to help with training, guidance or to answer any questions you may have.

Ray Augello, a Telephone Account Manager for OneFamily

Ray Augello

Telephone Account Manager / Southern Region

OneFamily Adviser

The OneFamily adviser website is for financial advisers.

The materials on the adviser website are intended to be used by financial advisers only. If you are not an adviser, please click the ‘I’m a customer’ link to see available products on our customer website.