Welcome to OneFamily Adviser
Lifetime mortgages and protection products provider
Get the information you need to advise your customers on OneFamily’s products.
COVID-19: We are here for you and want to keep you informed at this time
For details of our response to the current situation, our continuing service and support and how to get in touch with us
Lifetime Mortgages
Please visit our Lifetime Mortgage Coronavirus Hub Page.
Over 50s Life Cover
Please visit our Over 50s Life Cover Coronavirus Hub Page.
New Terms of Business for Over 50s Life Cover take effect from the 30th June 2020.
Lifetime Mortgages
Lump Sum Lifetime Mortgages with flexible features and direct access to our sales and underwriting teams
Over 50s Life Cover
Give your customers a quick, simple way to leave behind a cash lump sum for their loved ones.
Product Support
Get product brochures, application forms and useful tools to improve your sales and your understanding of OneFamily products.
Lifetime Mortgage Calculator
Show your customer the maximum loan amount they could be eligible for
(based on our Standard LTVs).
Over 50s Life Cover:
Terms of Business (New Terms of Business for Over 50s Life Cover take effect from the 30th June 2020.)
Funeral Costs Calculator
Use our interactive calculator to show your customers the average cost of a funeral in their area and a free quote for life cover
Why work with OneFamily?
Be the one who can, with OneFamily help and support including:
A dedicated team of product specialists, reachable by phone or email
Direct access to our Lifetime Mortgage underwriters
Trusted and innovative products tailored to your customers’ evolving needs
Helpful tools and resources on our dedicated adviser website
A safe, secure online portal to submit business
Contact the team
Lifetime Mortgages
0800 802 1645
(Open 9am - 5.30pm, Monday to Friday.*)
Over 50s Life Cover
0808 100 5075
(Open 9am - 6pm, Monday to Friday.*)
*All calls may be recorded for security and training purposes. Calls are free from UK landlines only.