These materials are intended for use by Financial Advisers only

OneFamily Adviser

Welcome to OneFamily Adviser

Lifetime mortgages and protection products provider

Get the information you need to advise your customers on OneFamily’s products.

COVID-19: We are here for you and want to keep you informed at this time

For details of our response to the current situation, our continuing service and support and how to get in touch with us

Lifetime Mortgages

Please visit our Lifetime Mortgage Coronavirus Hub Page.

Over 50s Life Cover

Please visit our Over 50s Life Cover Coronavirus Hub Page.

Lifetime Mortgages

Lump Sum Lifetime Mortgages with flexible features and direct access to our sales and underwriting teams


View Products

Over 50s Life Cover

Give your customers a quick, simple way to leave behind a cash lump sum for their loved ones.


View products

Offer more to your customers with our Super LTV Lifetime Mortgage

The OneFamily Super LTV Lifetime Mortgage helps your customers unlock up to 58%* of the value of their home.

Find out more about Super LTV

(*LTV determined by age of youngest applicant)

Product Support

Get product brochures, application forms and useful tools to improve your sales and your understanding of OneFamily products.

Lifetime Mortgage Calculator

Show your customer the maximum loan amount they could be eligible for
(based on our Standard LTVs).


Funeral Costs Calculator 

Use our interactive calculator to show your customers the average cost of a funeral in their area and a free quote for life cover



Why work with OneFamily?

Be the one who can, with OneFamily help and support including:

A dedicated team of product specialists, reachable by phone or email

Direct access to our Lifetime Mortgage underwriters

Trusted and innovative products tailored to your customers’ evolving needs

Helpful tools and resources on our dedicated adviser website

A safe, secure online portal to submit business

Contact the team

Lifetime Mortgages 
0800 802 1645

(Open 9am - 5.30pm, Monday to Friday.*)

Over 50s Life Cover
0808 100 5075
(Open 9am - 6pm, Monday to Friday.*)

Email us

*All calls may be recorded for security and training purposes. Calls are free from UK landlines only.