Over 50s Life Cover FAQs
Below are a few of the most frequently asked questions from intermediaries. If you can’t find what you’re looking for here, please contact us.
How does the registration process work?
We’ll just need you to complete our registration form here and if you are directly authorised we’ll need you to sign and return our terms of business. Once we’ve activated your agency, we’ll send out your individual agency number by email which you can then use to create your own individual username and password online.Remember – you can still get a quick quote on the website without logging in to get an idea of levels of cover for a customer.To create your own user name and password you will need your agency number, If you don’t have this please contact us.Can my customer have more than one Over 50s Life Cover policy?
Yes. You can take out as many plans as you like, provided your total monthly premiums on plans taken out after 1 January 2007 aren’t more than £75 and the combined sum assured across these plans doesn’t exceed the maximum cover limit of £20,000 (£10,000 for those aged 59 or under).Do you offer joint life insurance policies?
No.
What is the process for claiming for Terminal Illness?
Once the policy has been in place for 2 years a customer can claim. They simply need to contact us and we will, issue a claim form. We will issue a claim form for your customer’s doctor or consultant to complete and return to us. We will also send a claim form to the customer to complete.
More detail can be found within the Policy Summary and Terms and Conditions documents.
Can someone else pay for my customer's policy?
Yes. A third party payer can pay for your customer’s policy. If the third party payer is not the spouse or partner of the policy holder, we cannot start the policy until we receive the signed Direct Debit Mandate.What is the process for third party payers?
If the payer is the spouse or partner of the policy holder they must be provided with the Direct Debit Guarantee and give authority for payments to be taken from their bank account. Simply input the payer’s name, address and bank details in the online application. If the payer for the policy is not the spouse or partner of the policy holder, input the payer’s name and address details.
However, the policy will not start until we receive the signed Direct Debit Mandate from the payer. We will send a Direct Debit Mandate form to the payer on receipt of the application, but you can also download one here. Once we receive the signed Direct Debit Mandate we will start the policy and send you and your customer policy documents.
Can an Over 50s Life Cover policy be written in trust?
Yes. Please contact our Sales Support Team on 0808 100 5075 for more details.How does nominating a nominee work?
You can nominate friends, loved ones or registered charities to receive up to £5,000 of your overall payout when you die. If there’s any money left over it will go to your estate. The total amount paid out normally counts as part of your estate and may be subject to Inheritance Tax.
Find out more information on nominating a beneficiary.
Do you accept applications from non-UK residents?
No, our Over 50s Life Cover policy is only applicable to UK residents.
We're here to help
Funeral funding
Funeral funding is automatically built into our Over 50s Policy and is designed to contribute towards the cost of your customer’s funeral.