These are uncertain times, but we are still open for business.
Our secure online portal is taking your applications and our Underwriters and Business Development Managers are on hand to help you, so please get in touch with any questions you have at this time. Read more about our current plans and how to get in touch with us.
If your query is urgent or you need to send us any documents relating to your current applications, please email us [email protected] and we will respond by email or telephone as soon as we can to keep you up to date with our progress.
Our Lifetime Mortgage options
Super LTV Fixed Rate
Our Super LTV lifetime Mortgage is designed to provide your customers with a one-off lump sum amount at a fixed rate of interest with higher loan-to-value than our Standard LTV.
Variable Rate
For customers that want a lower initial rate and are comfortable that the rate is linked to the Consumer Price Index and is likely to change each December
Fixed Rate
For customers who want the certainty that the rate won't change for the life of the mortgage
2-year Fixed Rate
For customers 55-70, who want our lowest initial rate and are comfortable that after the initial period, the rate is linked to Consumer Price Index and is likely to change each December
Lifetime Mortgages Product Support
Click below to find our sales support tools for our Lifetime Mortgage products and how they can benefit your customers.
Lifetime Mortgage Calculator
Show your customer the maximum loan amount they could be eligible for
(based on our Standard LTVs).
Later Life Perspective
Here you can find information relating to starting to advise on equity release, growing your advice business, understanding your customers and support in helping your customers with their unique challenges, as well as some tips on how to implement and evidence the fair treatment of customers.
Why a OneFamily Lifetime Mortgage?
We only sell our products through independent financial advisers like you.
OneFamily is customer-owned, so instead of paying dividends to shareholders, we can focus on delivering value to your clients by investing more in the things that matter most.
Member of the Equity Release Council
We are governed by the council’s strict code of conduct and all our plans come with Equity Release Council Safeguards. To find out more, visit the ERC website
Contact the team
Phone
Lifetime Mortgage support:
0800 802 1645*
*Open Monday to Friday 9am to 5.30pm
Calls may be recorded for training purposes
Free from UK landlines only
Post
Lifetime Mortgage Support
16-17 West Street,
Brighton,
BN1 2RL