About OneFamily

Inspiring better futures for our Intermediary partners, and their customers

At OneFamily we believe in inspiring better futures with the products and services we offer.

Since 2015 we've provided more than £4.75 million in funding to our customers and communities, supporting over 390 great causes and helping more than 3,200 people through our individual grants.*

We have over 45 years’ experience of being a trusted provider of financial solutions for every key milestone.

We have over 2 million customers and hold £7.3 billion in funds under management.*

We are also member-owned which means our profits go back into our business, products and communities.

*Correct as at 31 December 2021.

Lifetime Mortgages

Our Lifetime Mortgage range was launched in 2016, and since then we’ve designed trusted Lifetime Mortgage products with clear and flexible features and a choice of payment options.

We allow direct access to our Underwriters so that Advisers can discuss the specifics of each case with our experts. Our full range of Lifetime Mortgage products comply with Equity Release Council standards.

Over 50s Life Cover

Our Over 50s Life Cover is 5-star Defaqto rated.

It offers simple and affordable premiums, guaranteed acceptance with no medical required, a cash lump sum pay out at death, terminal illness cover as a standard benefit, funeral funding built in which is provided by Golden Charter, and additional support services available such as RedArc Health Support Service.

Inspiring Better Futures

We've built this into the heart of what we do as a company, investing for a better tomorrow.

To find out more about what we’re doing to support our members and communities, please see our latest report here.

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*Video figures correct as at 31 December 2021.

Supporting your customers and communities

We believe that what we do should have a positive impact on your customers and communities. 

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Charity Partnerships

We’re proud to have helped over 350 good causes in the UK since 2015. We’ve developed several new charity partnerships in 2021 to make a positive impact locally and nationally.

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Young Person's Education Grants

Your customers can apply to help a young person with the cost of education, training or apprenticeships.

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Financial helping hand

Since 2015, we’ve awarded over £4.75 million to OneFamily customers and the good causes they care about.