COVID-19: We are here for you and want to keep you informed at this time  

Find out more about our continued service, support and how to contact us during Covid-19 on our Lifetime Mortgage and Over 50s Coronavirus support pages

About OneFamily

Inspiring better futures for our Intermediary partners, and their customers

At OneFamily we believe in inspiring better futures with the products and services we offer.

We are the third biggest friendly society in the UK based on membership.

We have over 40 years’ experience of being a trusted provider of financial solutions for every key milestone.

We’ve won several awards, have over 2 million* customers and hold over £7 billion in funds under management.

We are also customer-owned which means our profits go back into our business, products and communities.

* as at January 2021

Lifetime Mortgages

Our Lifetime Mortgage range was launched in 2016, and since then we’ve designed trusted Lifetime Mortgage products with clear and flexible features and a choice of payment options.

We allow direct access to our Underwriters so that Advisers can discuss the specifics of each case with our experts. Our full range of Lifetime Mortgage products comply with Equity Release Council standards.

Over 50s Life Cover

Our Over 50s Life Cover is 5-star Defaqto rated.

It offers simple and affordable premiums, guaranteed acceptance with no medical required, a cash lump sum pay out at death, terminal illness cover as a standard benefit, funeral funding built in which is provided by Golden Charter, and additional support services available such as RedArc Health Support Service.

OneFamily Foundation

The Foundation was created to benefit your customers and their communities


Community Grants

Your customers can nominate a local charity or group for an award of up to £2,500 during a live round.


Young Person's Education Grants

Your customers can apply for up to £500 to help a young person with the cost of education, training or apprenticeships.


Financial helping hand

Since 2015, we’ve awarded over £4 million to OneFamily customers and the good causes they care about.